Refund policy

At Oh' Nine Candle Studio, we take great pride in the quality of our handcrafted candles. Due to the nature of our products, we are unable to accept returns or exchanges on any candles purchased from our store.

We strive to ensure that each candle is made with the highest quality ingredients and craftsmanship. However, if you receive a damaged or defective candle, please contact us within 7 days of receiving your order, and we will gladly provide a replacement.

We appreciate your understanding and support of our small business. If you have any questions or concerns about your order, please don't hesitate to contact us at ohninecandles@outlook.com